Privacy Policy

Data Controller:

Mitchell One (part of Snap-On, Inc.)

Collected Personal Data:

•   Directly Provided Information: Names, email addresses, phone numbers, and company information provided during registration or service requests.

    ◦    Automatic Data: IP address, browser type, operating system, and device information.

    ◦    Activity Data: Data regarding usage of the site, including pages viewed and time spent, sometimes using device fingerprinting for identification and security.

    ◦    Service History: Consumer service history data posted on behalf of customers.) 

Purpose of Collecting Data:

    •     Service Delivery: Providing access to software, troubleshooting, and supporting business operations.

    ◦    Security and Fraud Prevention: Using device fingerprinting and cookies for authentication and to prevent unauthorized access.

    ◦    Customization: Personalizing user experience and delivering relevant content.

    ◦    Analysis: Analyzing site traffic to improve website performance and functionality.